Vendor Disclosure

Last updated: 2026-09-11

VideoPolished uses third-party services to process your videos. This page discloses which vendors handle your data, what data they receive, and their relevant policies.

Processing Vendors

OpenAI — Transcription, Translation & AI Analysis

• What they receive: Audio extracted from videos that require transcription, plus resulting transcript text for summaries, chapters, subtitle translation, and recap edit planning
• What they do: Transcribe speech to text (Whisper) and generate chapters, summaries, translated subtitles, and recap edit plans (GPT-4o-mini)
• Data retention: OpenAI does not use API inputs/outputs to train models. Data may be retained up to 30 days for abuse monitoring.
• Policy: OpenAI API Data Usage Policy

fal.ai — Media Processing Gateway

• What they receive: Audio or video only when the selected workflow requires a hosted model
• What they do: Route audio enhancement and upscaling, ElevenLabs dubbing, video object tracking, and generative video object erasing to the selected processing model
• Data retention: Provider-hosted result links may remain available temporarily according to fal.ai and the underlying model provider's policies. VideoPolished copies completed results into its own managed storage.
• Policy: fal.ai Privacy Policy

The current hosted model providers accessed through fal.ai include ElevenLabs for dubbing, Topaz for upscaling, Meta's SAM 2 for tracking a painted object across video frames, and BRIA/VOID for object erasing. Provider selection may change as we compare quality and reliability.

Infrastructure Vendors

Cloudflare R2 — File Storage

• What they store: Your uploaded videos, processed outputs, transcripts, and subtitle files
• Retention: Files are deleted at the plan retention limit or an earlier retention period selected by the user. The current limit is shown in Settings and beside each library item.
• Policy: Cloudflare Privacy Policy

Cloudflare Pages — Website Hosting

• What they handle: Serving the VideoPolished website
• Data: Standard web server logs (IP, user agent, pages visited)

DigitalOcean — Backend Server

• What they host: The VideoPolished API server
• Data: Processing jobs, job metadata, server logs
• Policy: DigitalOcean Privacy Policy

Authentication & Payments

Clerk — Authentication

• What they handle: User sign-up, sign-in, session management
• Data: Email address, name, authentication tokens
• Policy: Clerk Privacy Policy

Stripe — Payments

• What they handle: Subscription billing, payment processing
• Data: Payment card details, billing address, transaction history
• Note: VideoPolished does not store full payment card data
• Policy: Stripe Privacy Policy

Our Commitments

• We select vendors with strong privacy and security practices.
• We only send the minimum data needed for each processing step (e.g., audio only for transcription, not the full video).
• We do not sell your data to any vendor or third party.
• Vendor selections may change over time; this page will be updated accordingly.

Questions

Contact: [email protected]